Devices

From iPhones to iPads to Apple TVs, your devices should be ready to go the moment they’re unboxed. CTS keeps them configured, updated, and supported – so your team can stay focused on the work that matters.

We offer

  • Device Activation – iPhones, iPads, and Apple TVs are enrolled and configured with your standard apps, settings, and policies, ready to use right out of the box. Streamline onboarding, reduce downtime, and keep standards consistent across teams.
  • Device Management – Profiles, apps, and restrictions are aligned to your standards as roles and teams change. Maintain consistency, reduce drift, and simplify audits.
  • Device Troubleshooting – Common issues are diagnosed and resolved remotely, with notes and next steps if hardware service is required. Get problems fixed fast, minimize downtime, and keep projects on track.
  • Device Software – OS and key apps receive security patches within three days, with follow-up scheduled when devices fall behind. Reduce vulnerabilities, avoid odd bugs, and support compliance efforts.
  • Device Updates – OS and application sets are installed and updated monthly to match your supported list. Cut compatibility issues and let your team focus on work, not installs.

Why it matters

When devices are set up, managed, and updated the right way, your team can hit the ground running – and keep moving without interruptions. CTS Device Services make sure every Apple device in your ecosystem works as reliably as the people using them.


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